Wednesday 19 August · 9:40 AM
Morning, Marcus
Who is in, what is on, and who needs a word at the desk.
Members
1,199
Active across both sites
Through the door today
79
Fobs, phones and QR
Needing a word
227
37 of them joined this month
Payments to chase
125
Still inside the retry ladder
1 member the door will refuse
Catch them at the desk before the reader does. Being turned away in front of other people is how a card problem becomes a cancellation — and 30 to 40% of gym cancellations start exactly here.
Quietly on the way out
4+ visits a month is the line that keeps peopleNew, and not sticking — under 4 visits in month one is an 80% chance of cancelling
17 days a member, no visits recorded.
1 visits in 8 days — on pace for 3.8 in the first month.
2 visits in 21 days — on pace for 2.9 in the first month.
2 days a member, no visits recorded.
3 days a member, no visits recorded.
5 days a member, no visits recorded.
Established members slipping
Powell Street · 1 visit in 30 days, against the 4 that keeps people.
Powell Street · 3 visits in 30 days, against the 4 that keeps people.
Powell Street · 2 visits in 30 days, against the 4 that keeps people.
Powell Street · 3 visits in 30 days, against the 4 that keeps people.
Powell Street · 3 visits in 30 days, against the 4 that keeps people.
Powell Street · 2 visits in 30 days, against the 4 that keeps people.
Powell Street · 3 visits in 30 days, against the 4 that keeps people.
Powell Street · 1 visit in 30 days, against the 4 that keeps people.
Powell Street · 2 visits in 30 days, against the 4 that keeps people.
Powell Street · 3 visits in 30 days, against the 4 that keeps people.
On today
Mobility
Powell Street · Studio · Tomas Ruiz
Conditioning
Powell Street · Studio · Ivy Nakamura
Beginners Lift
Commercial Drive · Studio · Femi Adeyemi
Just came in
Wei Delacroix
Powell Street · qr
Orla Jankovic
Powell Street · qr
Idris Dubois
Powell Street · fob
Yannick Fitzgerald 1596
Commercial Drive · fob
Tamsin Eze 1598
Commercial Drive · fob
Rasheeda Baptiste
Powell Street · qr
Xiomara Andersson
Powell Street · fob
Fenella Okonkwo
Powell Street · qr
Rafaela Bellweather
Powell Street · fob
Hamza Ibarra
Powell Street · qr
Luka Mbeki 1543
Powell Street · fob
Bianca Vasilenko 1589
Commercial Drive · qr
Dilnaz Pettersson
Powell Street · phone
Yannick Fitzgerald
Powell Street · phone
The four-visit line, the 80% first-month figure and the 30–40% of cancellations that start as a payment failure are all researched. Atlas Strength and every member here are invented.